FAQs


Insurances: What insurances do you accept?
We accept almost all of the insurances in Delaware including Medicare and Medicaid. Please check out our complete list of insurances that are accepted by the laboratory.

Turnround time: How long will it take for me to get the results?
In a rush case results will be back to you within 24 hours. For any other uncomplicated study the report will be faxed and mailed hard-copy to you within 24 to 48 working hours.

Fine Needle Aspiration: Can you perform Fine Needle Aspiration Cytology?
We can both perform and do immediate assessments of Fine Needle Aspiration Cytology of superficial lesions such as breast, thyroid, salivary gland and lymph nodes. Please call for details.

Frozen Sections: Do you provide Frozen Section services?
Our pathologists currently provide Frozen Section services at many local surgery centers.

Peer Review / Quality Assurance: How do you do your quality assurance in pathology?
All new cancer cases, prostate biopsies, breast biopsies with atypia, pigmented skin lesions and unusual and complex cases are reviewed by two or more pathologists in our laboratory.

Where to call: Who can I contact for scheduling, specimen pick-up or any general questions?
Please call 302-575-8103 for scheduling, specimen pick-up or any other general questions. Any questions regarding new accounts and information about the practice can be directed to one of our pathologists at the same number.

Step-by-step procedure: What happens after the specimen is picked up from the doctor’s office?
Specimens are picked up by our courier service, and are brought to our ofice at St. Francis Hospital. The specimens are registered, grossed and processed overnight. The next morning the specimens are cut, stained, and the slides are prepared. The pathologists review and sign-out the cases electronically the same day. The pathologists call the clinicians on all rush cases. Additional studies are done on any complex cases and are signed-out by our pathologists after final review.